Reports
Email Reports
Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager and Point of Contact of customers with View Reports access To email a report, Go to the Reports module and open a report. Click Mail this Report displayed at ...
Export or Print Reports
Export Reports Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager and Point of Contact of customers with View Reports access To export a report, Go to the Reports module. Click the Export as drop-down on the ...
Edit or Save Reports
Edit Reports Role Required: SDAdmin, SDReport, Technicians with Edit access to reports, Account Manager and Point of Contact of customers with View Reports access can edit/save their reports To edit a report, Go to the Reports module and open a ...
Query Reports
Role Required: SDAdmin Query reports are predefined reports generated using an SQL query. They display data in a tabular format. You can customize query reports only for date and time columns, like Created Time, Completed Time, Scheduled Start, and ...
Report Widgets
You can convert tabular reports that contain charts into widgets that can be added to dashboards. To add report widgets to dashboards, you would first need to enable them from the reports module. Role Required: SDAdmin, SDReport, Technicians with ...
Custom Settings - Reports
Custom settings allow you to customize the report column size and modify the date and time format of your reports. Role Required: SDAdmin, SDReport, Technicians with View permission to reports Go to the Reports module and click the Reports Settings ...
Schedule Reports
Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager and Point of Contact of customers with View Reports access. Schedule report settings allow you to automatically generate multiple reports at a scheduled time. ...
Custom Reports
You can create customized reports to meet the unique needs of your organization. Role Required: SDAdmin, SDReport, Technicians with Add access to reports, Account Manager and Point of Contact of customers with View Reports access. To create a custom ...
Predefined Reports
ServiceDesk Plus MSP Cloud provides predefined reports to view information instantly. Predefined reports can also be edited to fine-tune the data as needed. Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager ...
Overview - Reports
ServiceDesk Plus MSP Cloud allows you to generate various reports across modules. You can use predefined reports or generate custom reports as required. To generate or view reports, go to the Reports module. Filter the reports per customers by using ...