Email Reports

Email Reports

Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager and Point of Contact of customers with View Reports access

To email a report,
  1. Go to the Reports module and open a report.
  2. Click Mail this Report displayed at the top.


  1. Choose your preferred Format for the report. The available formats are PDF, XLSX, XLS, HTML, Inline HTML, and CSV.
  2. Provide the recipient's email in the To address field.
  3. Specify the email subject and provide a short message or description.
  4. Finally, click Send.




    • Related Articles

    • Overview - Reports

      ServiceDesk Plus MSP Cloud allows you to generate various reports across modules. You can use predefined reports or generate custom reports as required. To generate or view reports, go to the Reports module. Filter the reports per customers by using ...
    • Schedule Reports

      Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager and Point of Contact of customers with View Reports access. Schedule report settings allow you to automatically generate multiple reports at a scheduled time. ...
    • Predefined Reports

      ServiceDesk Plus MSP Cloud provides predefined reports to view information instantly. Predefined reports can also be edited to fine-tune the data as needed. Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager ...
    • Email Command

      Email Command allows the technician to delimit fields in the email, according to which the email can be parsed and corresponding fields can be set. Role Required: SDAdmin To configure Email Command, Go to Setup > Mail Settings > Email Command. Select ...
    • Query Reports

      Role Required: SDAdmin Query reports are predefined reports generated using an SQL query. They display data in a tabular format. You can customize query reports only for date and time columns, like Created Time, Completed Time, Scheduled Start, and ...