API Documentation

API Documentation

API Documentation

The ServiceDesk Plus Cloud API allows you to perform all the operations that you do with our web client.

ServiceDesk Plus Cloud API is built using REST principles which ensures predictable URLs that make writing applications easy. This API follows HTTP rules, enabling a wide range of HTTP clients can be used to interact with the API.

Every resource is exposed as a URL. The URL of each resource can be obtained by accessing the API Root Endpoint.
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