Related Articles
Overview - Reports
ServiceDesk Plus MSP Cloud allows you to generate various reports across modules. You can use predefined reports or generate custom reports as required. To generate or view reports, go to the Reports module. Filter the reports per customers by using ...
Schedule Reports
Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager and Point of Contact of customers with View Reports access. Schedule report settings allow you to automatically generate multiple reports at a scheduled time. ...
Print Requests
To print a request, Go to Requests and choose the respective customer from the drop-down in the header. Click the subject of a request to open it. In the request details page, click Print displayed at the top. This opens up the Print Preview. By ...
Export Data
Role Required: SDAdmin You can export the following data from the application in the CSV or XLSX format: Users Requests Customer Problems Changes Releases Purchase Order GL Code Cost Center Solutions Attachments Category Contract Vendor Asset Type: ...
Edit, Print, or Delete Solution
Edit Solution On the list view or template view, click beside a solution and select Edit. Alternatively, click . On the solution details page, click Edit on the toolbar. Print Solution On the list view or template view, click . On the solution ...