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Overview - Reports
ServiceDesk Plus MSP Cloud allows you to generate various reports across modules. You can use predefined reports or generate custom reports as required. To generate or view reports, go to the Reports module. Filter the reports per customers by using ...
Schedule Reports
Role Required: SDAdmin, SDReport, Technicians with View access to reports, Account Manager and Point of Contact of customers with View Reports access. Schedule report settings allow you to automatically generate multiple reports at a scheduled time. ...
Print Requests
To print a request, Go to Requests and choose the respective customer from the drop-down in the header. Click the subject of a request to open it. In the request details page, click Print displayed at the top. This opens up the Print Preview. By ...
Print Contract
Role Required: SDAdmin, Users with View Contracts permissions On the header, select the customer for whom you want to print a contract. Select the relevant contract. On the contract details page, click Print on the toolbar. The contract details are ...
Export Data
Role Required: SDAdmin You can export the following data from the application in the CSV or XLSX format: Users Requests Customer Problems Changes Releases Purchase Order GL Code Cost Center Solutions Attachments Category Contract Vendor Asset Type: ...