Software Management
Service Packs
Service Packs ServiceDesk Plus MSP Cloud helps monitor various service packs like hotfixes, security updates, installers, etc. by scanning workstations. To view the service pack, Go to Assets > Software > Service Packs. Choose the required customer ...
Software Licenses
Software Licenses ServiceDesk Plus MSP Cloud allows you to create and customize license types for all software manufacturers based on the number of workstations and users. The default software license types in ServiceDesk Plus MSP Cloud are as ...
Software License Agreements
License Agreements License agreement is a contract between the software vendor and the purchaser. ServiceDesk Plus MSP Cloud allows you to add and associate license agreements to software licenses. Role Required: SDAdmin, AssetConfig To add a license ...
Software Notifications
Software Notifications You can notify users/technicians when prohibited software installations are identified in their machines. To do that, you must enable the software notifications in the admin configuration. Go to Setup > Automation > ...
View Software Details
View Software Details To view the software details, go to Assets > Software > Scanned Software. On the list view, choose the required customer from the drop-down in the header, and click the software name to open its details page. In the software ...
List View Actions
List View Actions Search software: Use the icon to perform a column search on software. Choose columns: Choose the columns to be displayed for the software under . Set number of records per page: Set the number of records in a page and sort them as ...
Scanned Software
Software Management ServiceDesk Plus MSP Cloud monitors all software in the organization, eliminating security threats and optimizing software usage. It scans your network to identify the software installed on workstations and manages software ...