Third Party Integrations
TeamViewer Integration
TeamViewer is a cloud-based remote access platform that enables you to connect to various remote devices across multiple platforms. It provides both standard remote sessions, granting control over the user's screen, and pilot sessions, allowing you ...
Zoho Circuit Integration
ServiceDesk Plus MSP Cloud integrates with Zoho Circuit to help you automate complex workflows by systematically defining and organizing a sequence of tasks. You can use functional tasks such as SSH Task, DB Task, AD Task, Task Engine, and PowerShell ...
Office 365 Calendar Integration
Office 365 Calendar integration allows you to sync a technician's unavailability information, reminders, meetings, and other events in ServiceDesk Plus MSP Cloud with Office 365 Calendar. Any events recorded in either application will be ...
Azure Active Directory (Azure AD) User Sync
Integrate Azure Active Directory with ServiceDesk Plus MSP Cloud to sync users periodically across both applications. You can import user data from Azure AD based on specific criteria and map Azure AD fields with ServiceDesk Plus MSP Cloud fields. ...
Cloud Telephony Integration
Cloud Telephony integration employs telephony features in ServiceDesk Plus MSP Cloud to improve technician productivity while handling calls. After the integration has been enabled, technicians can call any user right from the request details page. ...
Zapier Integration
Zapier is a no-code automation platform that connects different apps and services, allowing you to automate repetitive tasks. You can connect ServiceDesk Plus MSP Cloud with various external web applications via Zaps. A Zap is an automated workflow ...
Slack for ServiceDesk Plus MSP Cloud
Slack integration enables users to access the ServiceDesk Plus MSP Cloud modules from within their Slack accounts. Users need to maintain only a single interface, Slack, to collaborate and also manage help desk tasks. Users can log requests, view ...
Atlassian Jira Integration
Integrate ServiceDesk Plus MSP Cloud with Atlassian Jira to streamline help desk and development workflows. This integration bridges the customer-facing instance used to log issues with the company's internal bug tracking system. This enables ...
Microsoft Azure Integration
The Microsoft Azure integration provides additional authorization over Microsoft single sign-on. With this integration, you can import users' department and site details along with their basic information from the Azure directory. Role Required: ...
Microsoft Intune Integration
Microsoft Intune is an endpoint management solution that helps organizations manage user access and secure devices used to access corporate resources. When integrated with ServiceDesk Plus MSP Cloud, you can import asset information from Microsoft ...
Azure DevOps Integration
Azure DevOps is a cloud-based platform that provides a suite of tools to help teams plan, develop, test, and deploy applications. This integration allows you to link requests, changes, and change tasks with Azure DevOps work items and projects. ...