CMDB
CMDB Baselines
CMDB Baseline CI configurations often change as part of routine system updates. To track these changes, you can create CMDB baselines as a stable reference. Each baseline you create captures the state of CI configurations (attributes and first-level ...
Setup CMDB
Introduction Configuration Management Database (CMDB) is a centralized repository that stores information on all significant entities of your IT environment. These entities, termed as Configuration Items (CIs), constitute hardware, software ...
CMDB List View
The list view is a tabular, compact view that lists various CIs under various columns. Go to CMDB. Select the customer from the drop-down in the header. The CIs created for the customer will be listed. Select All CIs to view the list of all CIs in ...
View CI Details
CI Details Page Go to the CMDB tab. Select the customer on the header. The CIs created for the customer will be listed. On the left pane, select the CI type. Click a CI name on the list view to view its complete specifics. The details page displays ...
Managing CIs
Add CIs Add CIs Manually Go to the CMDB tab. Select the customer on the header for whom the CI needs to be added. If All Customers is selected in the Customers drop-down, you cannot create new CIs. Select the CI type to which you want to add a CI. ...
Business Views
Introduction Business views allow you to view and manage saved relationship maps. At a glance, the summary of the relationship between various CIs, along with their critical data, is available. You can view a consolidated outline of the associated ...