Development

Development

After the release plan is approved and the proof of concept (POC) is verified, the release request moves into the development/preparation stage. In this stage, the processes involved in the release are scheduled and built, such as software build, test environment, documentation, etc. 
 
Developers are required to follow the schedule strictly for every process. You can schedule the release development in the planning or at the beginning of the development stage. Record the actual time frame after the development process completion.
 
Documentation is initiated at the beginning of the development process to set metrics and provide guidelines to the release developers and maintained accurately throughout the process.
To add and view development-related details,
  1. Go to Releases.
  2. Choose all or a specific customer from the drop-down in the header.
  3. Go to the details page of the required release.
  4. Click Development on the left pane.

The following tabs are displayed on the canvas:
  1. Details:
    1. spot edit the relevant fields to provide the expected and actual development time frame.
    2. Describe the process and provide development-related attachments in the relevant sections.
  2. Tasks: Add, edit, organize, delete, pick up, trigger, and close release tasks, assign owners to the unassigned tasks, and configure task dependencies. Learn more.
  3. Notes: Provide development-related additional information. You can also add development notes via conversations.
  4. Approvals: Define approvers for various approval levels required to complete the development processes. Learn more. 
  5. Status Comments: View all development status comments provided in the release form.

    • Related Articles

    • JS Software Development Kit

      Overview JS APIs are JS functions to include various ServiceDesk Plus MSP Cloud functionalities into the custom widget you create. Add this JavaScript file to all the HTML/widget pages to access the JavaScript APIs from the application: ...

    • Release roles

      The release roles allow you to define access permissions to various stages in releases. You can either customize the default release roles or define new roles as required and associate these roles with users when creating a release. Association of ...

    • Add Custom Widget

      Add Custom Widget to ServiceDesk Plus MSP Cloud Role Required: SDAdmin Go to Setup > Developer Space > Custom Widgets and click New Custom Widget. Follow the steps mentioned below to configure your own custom widget. Provide a name and description to ...

    • Stage and Status

      The progress of each stage in a release life cycle is tracked by specific statuses. You can create and manage stages and statuses for the release under Setup > Customization > Release Management > Stage and Status. Users with Edit Releases permission ...

    • Fetch Custom Widget/User Details

      SDP.getCurrentInstance(); Fetches the details of the instance where the custom widget is loaded. Returns: Object – Returns instance details object. Syntax: var instanceDetails = SDP.getCurrentInstance(); Sample Response: { appdisplayname: "IT Desk" ...