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Contract Details
Go to Contracts and click on a contract to navigate to the contract details page. The following fields displayed on the contract details page are customer specific: Contract Owner, Assets, Software Licenses, Sites, Configuration Items, People, Parent ...
Contract Types
Categorize contracts into various types, such as lease, maintenance, support, warranty, and the like. Besides the default contract types, you can configure new ones. Role Required: SDAdmin Create Contract Types Go to Setup > Customization > Contract ...
Contract Configuration
Define configurations applicable to all contracts. Role Required: SDAdmin Go to Setup > Customization > Contract Management > Configuration. Set a prefix string for the contract ID. The default prefix value is CON. You can set up to 5 characters as ...
Print Contract
Role Required: SDAdmin, Users with View Contracts permissions On the header, select the customer for whom you want to print a contract. Select the relevant contract. On the contract details page, click Print on the toolbar. The contract details are ...
Invoke Contract
You can invoke a contract to cover the costs incurred by an asset/software. When an asset undergoes repair and the costs are covered by an active contract, we can invoke the contract to register the cost saved. This will help IT technicians calculate ...