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Print Requests
To print a request, Go to Requests and choose the respective customer from the drop-down in the header. Click the subject of a request to open it. In the request details page, click Print displayed at the top. This opens up the Print Preview. By ...
Contract Details
Go to Contracts and click on a contract to navigate to the contract details page. The following fields displayed on the contract details page are customer specific: Contract Owner, Assets, Software Licenses, Sites, Configuration Items, People, Parent ...
Contract Types
Categorize contracts into various types, such as lease, maintenance, support, warranty, and the like. Besides the default contract types, you can configure new ones. Role Required: SDAdmin Create Contract Types Go to Setup > Customization > Contract ...
Contract Relationships
You can map relationships between contracts from the same vendor as parent and child contracts. Contracts that are dependent on other contracts are called Child Contracts. The contract on which child contracts depend on is called the Parent Contract. ...
Contract Configuration
Define configurations applicable to all contracts. Role Required: SDAdmin Go to Setup > Customization > Contract Management > Configuration. Set a prefix string for the contract ID. The default prefix value is CON. You can set up to 5 characters as ...