Contract Details

Contract Details

Go to Contracts and click on a contract to navigate to the contract details page.
Info
The following fields displayed on the contract details page are customer specific: Contract Owner, Assets, Software Licenses, Sites, Configuration Items, People, Parent Contract, Child Contract, Created by.

The contract details page has the following tabs:

Details: You can view details of the contract, vendor, attachments, support details, and renewal details. You can add attachments or download attachments in the Attachments section. 


Association: View assets and software associated with the contract. Learn more.


Renewals: View renewal details that were configured with the contract.


Contracts Relationship: View all dependent contracts. You can also configure parent and child contracts.


Conversations: View all emails, system notifications, and notes communicated with respect to the contract.


Contract Usage: View the assets or software where the contract was invoked to cover costs incurred.
 
History: Track all operations performed on the contract.

  
A summary of the contract can be viewed on the right panel.

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