Space Management for Facilities Instance

Overview

The space module in ServiceDesk Plus MSP Cloud helps manage physical spaces in your organization, such as campuses, structures, floors, and rooms. You can also use the space module to manage facility services such as ATM, pantry, or cab services available in your organization. Use the Space Tree to get a quick view of all the spaces and their associations in your organization.  

This module is available only for the facilities service desk instance in the enterprise edition.

 

• Related Articles

• Space Admin Configurations

  Under Setup, you can configure the following entities for the Spaces module. Space Types You can create templates for most commonly added space types such as campus, structure, floor, room, and facility service. For example, you can create a space ...

• Enterprise Service Management Overview

  ESM (Enterprise Service Management) allows you to set up streamlined service management across your organization. Use Case: An organization can use ESM to manage multiple service desks in one application, add users to various service desks, and ...

• Space Tree

  You can get an overview of the connection between spaces, their total capacities, and their associated requests in an expandable tree view. To view the space tree, Go to Spaces > Space Tree. Spaces are categorized as Campuses, Structures, Floors, and ...

• Create a New Instance

  Departments across an organization can create separate service desk instances to offer their services to end-users. Use Case: When an organization is setting up ServiceDesk Plus MSP Cloud, each department can be provided a separate service desk ...

• Space Notifications

  You can configure notifications to be sent to supervisors when a space is edited/modified. To configure notifications, go to Setup > Automation > Notification Rules > Space. Select the notifications you want to enable and click Save. Settings: You ...