Project Status

Project statuses indicate the progress of any projects and milestones you create in ServiceDesk Plus Cloud MSP.

Role Required: SDAdmin

1. Go to Setup > Customization > Project Management > Status.
   
2. Click New Project Status.
   
3. Provide a name for the project status. This is a mandatory field.
   
4. Select the In progress state of the project status.
   
1. Pending - Refers to statuses where the project is still in progress.
   
2. Completed - Refers to statuses where the project is completed.
   
5. Choose a color to indicate the status in the project list view.
   
6. Describe the project status details and usage.
   
7. Click Save.
   

Project Statuses are common for all customers

Edit/Delete Project Status

On the list view, click beside a project status name.

You cannot delete default project statuses. 

Organize Project Statuses

Set the display order for project statuses across the application.

1. Click Organize on the toolbar.
   
2. Select a project status and use the and icons to decide the sort order.
   
3. Click Save.
   

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