Related Articles
Project Template
Configure project templates to allow users to apply a common template for repetitive projects, such as creating workspaces for new hires, uploading websites, or upgrading software applications. Project fields such as Site, Project Requester, Owner ...
Contract Types
Categorize contracts into various types, such as lease, maintenance, support, warranty, and the like. Besides the default contract types, you can configure new ones. Role Required: SDAdmin Create Contract Types Go to Setup > Customization > Contract ...
Relationship types
Relationship types define the nature of relationship between CIs or CI types. It shows how the CIs are interconnected and interdependent with other CIs. Each relationship type is direct when viewed from one side and inverse from the other side. Role ...
Project Status
Project statuses indicate the progress of any projects and milestones you create in ServiceDesk Plus Cloud MSP. Role Required: SDAdmin Go to Setup > Customization > Project Management > Status. Click New Project Status. Provide a name for the project ...
Configure Leave Types
Leave types is the type of leave taken by the technician, such as sick leave, casual leave, and so on. This is essential while marking leave for the technicians in Scheduler. To configure leave types, Go to Setup > Instance Configurations > Leave ...