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Project Status
Project statuses indicate the progress of any projects and milestones you create in ServiceDesk Plus Cloud MSP. Role Required: SDAdmin Go to Setup > Customization > Project Management > Status. Click New Project Status. Provide a name for the project ...
Project Roles
Project roles are unique roles assigned to the project members for efficient project management. Different roles have different levels of access or permission to the project. Role Required: SDAdmin Default Project Roles Roles Responsibilities Project ...
Project Template
Configure project templates to allow users to apply a common template for repetitive projects, such as creating workspaces for new hires, uploading websites, or upgrading software applications. Project fields such as Site, Project Requester, Owner ...
Contract Types
Categorize contracts into various types, such as lease, maintenance, support, warranty, and the like. Besides the default contract types, you can configure new ones. Role Required: SDAdmin Create Contract Types Go to Setup > Customization > Contract ...
Relationship types
Relationship types define the nature of relationship between CIs or CI types. It shows how the CIs are interconnected and interdependent with other CIs. Each relationship type is direct when viewed from one side and inverse from the other side. Role ...