Pick Up Changes
Role Required: SDAdmin, SDChangeManager, Technicians with Edit permission to the respective change stage
Technicians associated to the respective customers can pick up unassigned changes from the list/template view. This reduces the waiting time to assign the change to each technician and increases the efficiency of the change process.
To pick up a change,
- Go to Changes.
- Select the changes using the check boxes, and click Pick Up.
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