Pick Up Changes

Role Required: SDAdmin, SDChangeManager, Technicians with Edit permission to the respective change stage

 

Technicians associated to the respective customers can pick up unassigned changes from the list/template view. This reduces the waiting time to assign the change to each technician and increases the efficiency of the change process.

 

To pick up a change,

1. Go to Changes.
   
2. Select the changes using the check boxes, and click Pick Up.
   

 

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