Copy Changes

Copy Changes

Copy changes to reduce the need to create templates. You can create a new change request by making the necessary modifications to the copied change.
 
Role Required: SDAdmin, SDChangeManager, Users with Add permission to Changes
 
To copy a change,
  1. Go to the change details page.
  2. Click Actions > Copy Change.
  3. If you do not want to copy a change property from a particular stage, uncheck the option in the pop-up.
Info
You cannot uncheck the Change Fields option as it is the minimal requirement to copy a change.  
  1. Click Next.
  2. On the displayed page, modify the details in the Submission stage, and click Copy.

The change is now copied. A duplicate change will be created for the customer of the original change. The details page of the copied change will be displayed.
 
Copying a change will reflect in the change history, as in the following screenshot:


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