Software Type

Software Type

Classify software based on functionalities and usage.

Role Required: AssetConfig

Default Software Types 

By default, ServiceDesk Plus Cloud MSP provides six software types.
  1. Excluded: Software that is omitted from use.  
  2. Freeware: Software that is provided without charge.
  3. Managed: All licensed software comes under this type.
  4. Prohibited: Software that is prevented from use.
  5. Shareware: Free software, may be distributed for evaluation with a fee requested for additional features or a manual etc.
  6. Un-Identified: Unknown software can be categorized in this type.
Info
You cannot edit or delete default software types. 

Create Software Types 

  1. Go to Setup > Customization > Asset Management > Software Type.
  2. Click New Software Type.
  3. Provide a name for the software type. This is a mandatory field.
  4. Describe the software type details and usage.
  5. Click Save.

Edit/Delete Software Type

On the list view, click or beside the software type to edit or delete it.

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