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Scanned Software
Software Management ServiceDesk Plus MSP Cloud monitors all software in the organization, eliminating security threats and optimizing software usage. It scans your network to identify the software installed on workstations and manages software ...
Software Type
Classify software based on functionalities and usage. Role Required: AssetConfig Default Software Types By default, ServiceDesk Plus Cloud MSP provides six software types. Excluded: Software that is omitted from use. Freeware: Software that is ...
View Software Details
View Software Details To view the software details, go to Assets > Software > Scanned Software. On the list view, choose the required customer from the drop-down in the header, and click the software name to open its details page. In the software ...
Software License Types
Customize license types specific to software based on workstations and users. Role Required: AssetConfig A few of the default license types are as follows Client access license (CAL) Client access license maintains a relationship between server ...
Category
ServiceDesk Plus Cloud MSP offers a three-level classification for requests. The classification aids in decision-making and automation. The three levels of classification are: category, subcategory, and item. Category is the topmost level in ...