Group software under a specific category. By default, ServiceDesk Plus Cloud MSP provides nine software categories.

Default categories cannot be edited or deleted.
Role Required: AssetConfig
Create Software Categories
- Go to Setup > Customization > Asset Management > Software Categories.
- Click New Software Category.
- Provide a name for the software category. This is a mandatory field.
- Describe the software category details and usage.
- Click Save.
Edit/Delete Software Types
On the list view, click

or

beside the software category to edit or delete it.