Products

Products

Products refer to the hardware or software items purchased and added to the organization inventory. You can also configure depreciation for certain products.

Role Required: AssetConfig

Add New Products   

  1. Go to Setup > Customization > Asset Management > Product.
  2. Click New Product.
  3. Fill out the following details:
    1. Product Type*: Select the product type to classify the product.
    2. Product Name*: Provide a name for the product.
    3. Manufacturer: Provide the name of the product manufacturer.
    4. Part No.: Provide the part number of the product.
    5. Cost: Provide the cost of the product.
    6. GL Code: Select the GL code.
    7. Description: Describe the product usage and functionality.
    8. Images: Upload images for reference, if any.
  4. Click Save.
* mandatory fields

Edit/Delete Product 

  1. Click beside the product and select Edit or Delete.
  2. To bulk delete, select the required products and click Delete on the toolbar.

Configure Depreciation   

You can configure depreciation details for assets and components.
  1. Click beside a product and select Configure Depreciation. To bulk depreciate, select multiple products and click Configure Depreciation on the toolbar.
  2. Select a required method.
    1. For Declining Balance and Straight Line: You can calculate depreciation based on the useful life of the asset or the decline percent per year.
    2. For Double Declining Balance and Sum of the Years Digit: You can only calculate depreciation based on the useful life of the asset.
  3. You can configure depreciation based on:
    1. Useful Life: Enter the life span of the asset in months.
    2. Decline Percent: Enter the depreciation percentage.
  4. Salvage Value ($): Enter the total net worth of the asset after it has exhausted its useful life span.
  5. Click Save.
Info
Depreciation will not be added for software and consumables .

Associate Vendor   

  1. Click beside the product.
  2. On the expanded view, click Associate.
  3. Fill out the following details.
    1. Vendor: Select a vendor to associate with the product. This is a mandatory field.
    2. Price: Enter the cost of the product.
    3. Tax Rate: Provide the applicable tax rate in percentage.
    4. Warranty Period: Configure the warranty period in years and months.
    5. Maintenance Vendor: Select a maintenance vendor for the product.
    6. Comments: Add additional information, if any.
  4. Click Save.

Edit/Delete Vendor Association 

  1. Click beside the product.
  2. Click beside the vendor name and select Edit or Delete.

    • Related Articles

    • Vendor

      Vendors are suppliers who sell products or services to an organization. ServiceDesk Plus Cloud MSP enables efficient tracking of products/services provided by each vendor. You can add vendors manually or import them via CSV files. After adding ...

    • Import Data

      ServiceDesk Plus MSP Cloud allows you to bulk import various types of records from your existing database or other applications. Bulk import is supported for the following types of records: Module Supported Record Types Records that can be imported ...

    • Purchase Order Templates

      A purchase order template allows you to raise and track purchase orders for products and services. The template contains fields necessary to collect details of the items to be purchased. You can also define and include additional fields to gather ...

    • Product Type

      Product type is a high-level categorization for all the assets that are purchased by the organization. This helps in estimating the budget and tracking the assets in each product type. Product types are arranged in parent-child hierarchy. ...