Consumables

Consumables

Consumables

Consumables refer to IT and non-IT assets that are tracked in bulk and discarded after single use. Consumables are usually allocated to teams in large quantities.
 
ServiceDesk Plus MSP Cloud allows you to classify consumables into various product types, track their allocation history, and record vendor association. This helps you maintain the inventory up-to-date.
 
You can configure consumable product types and products under Setup > Customization > Asset Management. After the configuration, you can add and track consumables from the Assets module.
 

Add Consumables 

  1. Go to Assets.
  2. On the left pane accordion, expand Consumables > IT or Non-IT by using and click the required product type.
  3. Choose the required customer from the drop-down in the header.
  4. Click New on the list view toolbar.
  5. Fill out the form and click Save. (* Mandatory)
 
Consumable Details
Product *
Select the consumable product from the drop-down. Click the plus icon to create a new product.
Track Consumables *
Without Batch/Lot Details: To track consumables based on quantity.
With Batch/Lot Details: To assign consumables the batch/lot numbers based on their expiry date, manufactured date, and track them. These consumables can be allocated to users based on the batch/lot number.
Quantity Details
Quantity (units) *
Specify the number of items in the consumable type.
Purchase Cost
Specify the total purchase cost.
Vendor
Select an available vendor from the drop-down. Click the plus icon to create a new vendor.
Barcode/QR code
Associate a barcode/QR code to the consumable.
Location
Specify the location.
Site
Select the site from the drop-down.
Comments
Add comments, if needed.
Batch/Lot Details
Reference Name *
A reference name for a batch or lot is typically a unique alphanumeric code or label used to identify a specific set of products made or packaged under the same conditions.
For example, CT-05052025-A. This implies that the cable tie was purchased on May 05, 2025 for the Batch A.
Batch/Lot Number
Specify the batch/lot number.
Manufactured Date
Specify the manufactured date by using the calendar icon .
Expiry Date
Specify the expiry date by using the calendar icon .


View Consumable Details   

Consumable details page displays information in distinct sections to help technicians access any info at a glance.

Consumable Details   

The quantity of available consumables and their details are listed here. You can add quantity, allocate consumable units, and edit and delete batch details from this tab.


Allocations   

Track the states of consumable units. Expired consumables are also listed here. Use the drop-downs to filter the allocated consumables based on sites or asset state.

Financials   

Monitor the expenses of consumables. The purchase cost added for each quantity is reflected here.


Click Add Cost to add expenses such as operational costs and disposal costs to the consumable.

Based on the purchase cost and additional costs, the total cost of ownership is automatically calculated and displayed.
Under the Cost Factor table, you can expand a cost factor to preview its details. Use the icon to edit or delete a cost entry.

History   

Various operations performed on the consumable are recorded in the History tab. The historical records are grouped based on their date. You can filter the records periodically by using the date filter.

Apart from viewing the details, you can perform the following operations on the details page:

Add Quantity   

Add quantity to the consumables.
  1. Click Add Quantity at the top of the consumable details page.
  2. Add the received quantity.
  3. Fill out the required details.
  4. Click Save.

Allocate Quantity to Users/Departments   

After adding the required quantity, you can allocate the consumables to users/departments.
  1. Click Allocate at the top of the consumable details page.
  2. Fill out the required details and click Save.

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