Export Data

Export Data

Role Required: SDAdmin

You can export the following data from the application in the CSV or XLSX format:
  1. Users
  2. Requests
  3. Customer
  4. Problems
  5. Changes
  6. Releases
  7. Purchase Order
  8. GL Code
  9. Cost Center
  10. Solutions
  11. Attachments
  12. Category
  13. Contract
  14. Vendor
  15. Asset Type: Workstation, Asset, Components, Consumable Quantity Details, and Consumable Allocations.
  16. Conversations: Requests, Problems, Changes, and Releases.
 
To export data
  1. Go to Setup > Data Administration > Export Data.
  2. Select the respective customer from the filter in the header.
  3. Click Export data from module.

  1. In the pop-up displayed, choose a module.
  2. Choose a date range to export module entities that were processed within the selected period. This option is applicable only to Requests, Changes, Solutions, Users, Contract, Purchase Order, and Conversations in requests and releases.
  3. Select either CSV or XLSX as the file format for exporting the data and click the Export button.
  4. Once the export is complete, you will get a confirmation pop-up. You can download the exported file from the export data list view.
Info
After you select a module, the files will be scheduled for export. Files larger than 500 MB will be divided into multiple zip files of 500 MB each before being exported. After the files are exported, the file status will be changed to Finished. 
 
 

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