Add important information as a note.
Role Required: SDAdmin, Users with View Contracts permissions
- On the header, select the customer for whom you want to add a note to a contract.
- Select the relevant contract.
- On the contract details page, select Actions > Add Note.
- Enter the required information.
- Add attachments if any.
- Select the technicians you want to notify about the note.
- Click Save.
You can also add notes from the Conversations tab.