ServiceDesk Plus MSP Cloud | User Survey

User Survey
User Survey
ServiceDesk Plus MSP Cloud allows you to create and send surveys to customers and collect their valuable feedback and responses. To access user survey, go to Setup > User Survey. You can configure surveys in two ways: ServiceDesk Plus MSP Cloud ...
ServiceDesk Plus MSP Cloud Survey
ServiceDesk Plus MSP Cloud comes with built-in survey capabilities that enable you to create customized surveys and collect feedback from your end users. Administrators can generate detailed reports on survey responses to track user satisfaction and ...
Zoho Survey
ServiceDesk Plus MSP Cloud integrates with Zoho Survey, which enables users to create survey templates and evaluate customer responses in real time. Zoho Survey enhances the usability of surveys in a help desk and allows users to create multiple ...
Survey Language for Requesters
When taking the survey, if the requester is signed into ServiceDesk Plus MSP Cloud with their credentials, the display language of survey will be set according to the requester's preferred language in their Zoho Accounts user profile. When the ...

Popular Articles
Introduction
Solutions are a centralized repository to store and share articles with your users. Technicians and end-users can utilize solution articles to resolve repeated incidents. Solutions can be categorized across topics and contain a built-in approval ...
API Documentation
API Documentation The ServiceDesk Plus MSP Cloud API allows you to perform all the operations that you do with our web client. ServiceDesk Plus MSP Cloud API is built using REST principles which ensures predictable URLs that make writing applications ...
Customers - Overview
The Customers module lets you manage clients of the managed service provider (MSP). The MSP can maintain detailed records of all customers and their information, including associated solutions, advisory details, announcements, and more in the ...
Onboard Customers
You can add customers individually or import multiple customers at once in ServiceDesk Plus MSP Cloud. Role Required: SDAdmin The MSP may be handling IT services for numerous clients. Adding these clients to the application as customers helps in ...
View Customer Details
To view the customer's details, Go to the Customers module. In the customer list view, click the name of a customer to open the details page. The following tabs are available on the customer details page: Details: Provides comprehensive details on ...

ServiceDesk Plus MSP Cloud | User Survey | Knowledge Base