Associate Assets or Software
Assets and software managed by a contract can be associated with the contract.
Role Required: SDAdmin, Users with Add or Edit Contracts permissions
You can associate assets and software licenses while creating a contract. Alternatively, you can also add associations from the contract details page.
- On the header, select the customer for whom you want to associate assets/software to a contract.
- Select the relevant contract.
- On the contract details page, go to the Associations tab.
- Select the relevant tab - Assets or Software Licenses.
- Click Associate to add associations. You can remove associations by selecting them and clicking Dissociate.
You can associate only assets and software configured for the selected customer.
Only users with Edit Contracts permissions can dissociate assets or software.
You can also configure associations from the right pane in contract details page.
Related Articles
Assets
In ServiceDesk Plus MSP Cloud, the assets are broadly classified into two types: IT assets Non-IT assets IT Assets All IP-based devices that are directly involved in delivering IT services are categorized as IT assets. The default IT product types ...
Software Licenses
Software Licenses ServiceDesk Plus MSP Cloud allows you to create and customize license types for all software manufacturers based on the number of workstations and users. The default software license types in ServiceDesk Plus MSP Cloud are as ...
View Software Details
View Software Details To view the software details, go to Assets > Software > Scanned Software. On the list view, choose the required customer from the drop-down in the header, and click the software name to open its details page. In the software ...
Software License Agreements
License Agreements License agreement is a contract between the software vendor and the purchaser. ServiceDesk Plus MSP Cloud allows you to add and associate license agreements to software licenses. Role Required: SDAdmin, AssetConfig To add a license ...
Assets List View
Assets List View All Assets list view is a consolidated view that lists all assets and components. To access the list view, go to Assets and click All Assets on the left pane. To view customer-specific assets, use the customer drop-down in the ...