Change Prediction Features

Change Prediction Features

To access the change prediction features,
  1. Go to Setup > Zia > Artificial Intelligence > Predictive Features.
  2. Select Changes from the drop-down.
  3. Enable the required feature.

Risk Prediction  

Zia suggests the top two risks of change requests based on their title, description, priority, impact, urgency, change type, and emergency when a change request is created or edited.

Prerequisites
Initial Training Requirements
Periodic Training Requirements
50 changes with risk
10 changes with risk