Related Articles
Receive Purchase Order Items
Receive the ordered assets, components, or consumables from the vendor. When the purchase order items are ready to be received, you can record the details of the received items in the Purchase module. These assets will automatically be added under ...
Closure Code
Closure Code indicates the reason behind closing an problem request. Technicians can specify the closure code when closing requests to help other technicians involved in a problem request understand why the problem is closed. Role Required: SDAdmin ...
Closure Code
Closure Code indicates the reason behind closing an incident or service request. Technicians can specify the closure code when closing requests to help other technicians involved in a request understand why the request is closed. Role Required: ...
Closure Code
Closure Code indicates the reason behind closing an change request. Technicians can specify the closure code when closing change requests to help other users involved in a change request understand why the change request is closed. Role Required: ...
Assets
In ServiceDesk Plus MSP Cloud, the assets are broadly classified into two types: IT assets Non-IT assets IT Assets All IP-based devices that are directly involved in delivering IT services are categorized as IT assets. The default IT product types ...