Zoho Survey Integration

Zoho Survey Integration

ServiceDesk Plus MSP Cloud integrates with Zoho Survey, a powerful survey-building tool. With Zoho Survey, you can create user-friendly surveys in minutes and gain valuable customer insight to improve your help desk service.
 
Role Required: SDAdmin
 

Benefits of Integrating Zoho Survey

  1. Create and save various survey templates.
  2. Access predefined templates
  3. Add various question types like multiple-choice, rating scale, image-based, and multi-line questions.
  4. Apply logic to a question and direct respondents to different pages based on their responses.
  5. Trigger surveys based on specific conditions.


Enable Zoho Survey 

To set up Zoho Survey,
  1. Go to Setup > Apps & Add-ons > Zoho Survey.
  2. Click Enable Zoho Survey to set up the integration.
 
  1. Click Proceed on the pop-up displayed.

 
 Zoho Survey is now enabled in the application. Click here to configure Zoho Survey settings.
 

Disable Zoho Survey 

To disable Zoho Survey,
  1. Go to Setup > Apps & Add-ons > Zoho Survey.
  2. Click Disable Zoho Survey.
 

    • Related Articles

    • Zoho Survey

      ServiceDesk Plus MSP Cloud integrates with Zoho Survey, which enables users to create survey templates and evaluate customer responses in real time. Zoho Survey enhances the usability of surveys in a help desk and allows users to create multiple ...

    • Zoho Circuit Integration

      ServiceDesk Plus MSP Cloud integrates with Zoho Circuit to help you automate complex workflows by systematically defining and organizing a sequence of tasks. You can use functional tasks such as SSH Task, DB Task, AD Task, Task Engine, and PowerShell ...

    • User Survey

      ServiceDesk Plus MSP Cloud allows you to create and send surveys to customers and collect their valuable feedback and responses. To access user survey, go to Setup > User Survey. You can configure surveys in two ways: ServiceDesk Plus MSP Cloud ...

    • Survey Language for Requesters

      When taking the survey, if the requester is signed into ServiceDesk Plus MSP Cloud with their credentials, the display language of survey will be set according to the requester's preferred language in their Zoho Accounts user profile. When the ...

    • Analytics Integration

      ServiceDesk Plus MSP Cloud integrates with ManageEngine Analytics Plus, a secure business intelligence (BI) platform that allows IT service desk managers to create insightful reports within minutes. Using an intuitive drag-and-drop interface, ...