Space Details in Assets
While adding assets, you can map assets to their respective spaces to help in easy resolution of any issues pertaining to the assets.
To map the assets to their respective spaces,
- Go to Assets. Create/Edit assets.
- Under the Asset State section, select the site to which the asset belongs and then choose the respective space.
Related Articles
Space details in Requests
While creating request templates, you can include the space field to capture the space details of a particular request. This helps in easy identification and resolution of the request. To create incident or service request from the Spaces module, add ...Assets
In ServiceDesk Plus MSP Cloud, the assets are broadly classified into two types: IT assets Non-IT assets IT Assets All IP-based devices that are directly involved in delivering IT services are categorized as IT assets. The default IT product types ...Space Tree
You can get an overview of the connection between spaces, their total capacities, and their associated requests in an expandable tree view. To view the space tree, Go to Spaces > Space Tree. Spaces are categorized as Campuses, Structures, Floors, and ...Space Admin Configurations
Under Setup, you can configure the following entities for the Spaces module. Space Types You can create templates for most commonly added space types such as campus, structure, floor, room, and facility service. For example, you can create a space ...Contract Details
Go to Contracts and click on a contract to navigate to the contract details page. The following fields displayed on the contract details page are customer specific: Contract Owner, Assets, Software Licenses, Sites, Configuration Items, People, Parent ...