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Space details in Requests
While creating request templates, you can include the space field to capture the space details of a particular request. This helps in easy identification and resolution of the request. To create incident or service request from the Spaces module, add ...
Assets
In ServiceDesk Plus MSP Cloud, the assets are broadly classified into two types: IT assets Non-IT assets IT Assets All IP-based devices that are directly involved in delivering IT services are categorized as IT assets. The default IT product types ...
My Assets View
My Assets View On the left accordion, click My Assets to view all items assigned to you. It includes all your assets, consumables, and software licenses, each organized under separate tabs. Role Required: SDAdmin or technicians with an asset role. ...
Space Tree
You can get an overview of the connection between spaces, their total capacities, and their associated requests in an expandable tree view. To view the space tree, Go to Spaces > Space Tree. Spaces are categorized as Campuses, Structures, Floors, and ...
Space Admin Configurations
Under Setup, you can configure the following entities for the Spaces module. Space Types You can create templates for most commonly added space types such as campus, structure, floor, room, and facility service. For example, you can create a space ...