Global Variables

Global Variables

Overview

Global variables store information that you can reference and invoke in the application by using the dollar ($) sign. Global variables can be currently used in custom actions such as notifications and webhooks. Using global variables, you can store information, such as auth tokens that can be called from webhooks. The actual values will replace the global variables used in notifications and webhooks in the server side.

You can configure global variables in groups of 10, and a maximum of 25 groups are allowed. The variable names must be unique within a group.

Role Required: SDAdmin

Configure Global Variables 

  1. Go to Setup > Developer Space > Global Variables.
  2. Click New Group and provide a name and description.
  3. Specify a variable and the value it must hold. Use the + icon to add up to 10 variables.
  4. Click Save.

List View Operations

In the global variable list view, click and choose Edit or Delete.


You can alternately select the required variables and bulk delete them by clicking the Delete button.

    • Related Articles

    • Manage Variables/Connection in Custom Widget

      SDP.getVariables() Fetches all the variables associated with the custom widget. Returns: Promise - Resolved with Success or Rejected with Failure. Syntax: SDP.getVariables().then(function(response) { console.log(response); }).catch(function(response) ...

    • Custom Widget Specifications

      The package directory of your custom widget includes a plugin-manifest.json file. This file contains the configuration details of your custom widget. While some keys included in this file are optional, others are mandatory. Use the following pointers ...

    • Release Workflow Editor

      The Workflow Editor enables you to build a directional pathway for the release request to follow through its life cycle. The workflow editor is provided with an expandable, scrollable canvas for creating workflow diagrams and a collapsible stencil ...

    • Change Workflow Editor

      The Workflow Editor enables you to build a directional pathway for the change request to follow through its life cycle. The workflow editor is provided with an expandable, scrollable canvas for creating workflow diagrams and a collapsible stencil ...

    • Reply Template

      Configure reply templates for the repetitive responses to requests, thus saving time and easing their work. Reply templates can be configured for all and are not customer specific. Role Required: SDAdmin Configure Reply Templates To configure the ...