Overview

Overview

Using Deluge scripting, you can build custom functions that allow you to manipulate data within ServiceDesk Plus MSP Cloud and other external applications. Custom functions help simplify complex, multi-step actions through program scripts that you can write and execute. 

You can execute a maximum of 200K custom functions in a portal per month. For more executions, please reach out to us at servicedeskplus-cloud-support@manageengine.com.
    • Related Articles

    • Automation Features Use Cases - An Overview

      Automation Features Use Cases - An Overview This document outlines use cases for automation features in ServiceDesk Plus MSP Cloud. It showcases how the features can be leveraged to address operational needs and challenges, streamline workflows, and ...
    • Overview

      Connections is a simple authentication mechanism to connect your ServiceDesk Plus MSP Cloud account with external applications. You can use connections inside custom functions to invoke any third-party applications' REST APIs. Benefits: Connections ...
    • Overview

      Custom Widgets bring external services inside ServiceDesk Plus MSP Cloud and extend the capabilities of your application. Widgets are embeddable UI components that you can create on your own, using JS Software Development Kit. Custom widgets allow ...
    • Overview

      Deluge, or Data Enriched Language for the Universal Grid Environment is Zoho's proprietary scripting language bundled with ServiceDesk Plus MSP Cloud. It is a high-level language that helps non-programmers code without any training. Unlike ...
    • Overview

      A problem is an unknown underlying cause of one or more incidents. Problem management aims to minimize the adverse impact of incidents and issues caused by errors within the business and prevent recurrence of related incidents. To achieve this, ...