Overview

Overview

Custom Widgets bring external services inside ServiceDesk Plus MSP Cloud and extend the capabilities of your application. Widgets are embeddable UI components that you can create on your own, using JS Software Development Kit. Custom widgets allow you to access third-party applications and web pages from within ServiceDesk Plus MSP Cloud. 

You can configure custom widgets to be accessible from the following location:
  1. Dashboards
  2. Web Tab
  3. Request Custom Menu, Request Details - Right Panel, Request Details - Tab, Request Form - Right Panel
  4. Problem Custom Menu, Problem Details - Right Panel, Problem Details - Tab
  5. Change Custom Menu, Change Details - Right Panel, Change Details - Tab, Change Details - Stage Subtab, Change Form - Right Panel.
  6. Release Custom Menu, Release Details - Right Panel, Release Details - Tab, Release Details - Stage Subtab
  7. Asset Custom Menu, Asset Details - Right Panel, Asset Details - Tab
  8. Configuration Widgets under Setup.
Info
 Custom Widgets are available only for Enterprise versions of ServiceDesk Plus MSP Cloud.

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